SoldOut Announcement: Celine Dion Refunds







Dear Customers,


Thank you for your patience in receiving our response. We do understand your concerns with regards to the shifting of the Celine Dion Concert in Cyprus, two years later, on 3 June 2023. We had to take some time before answering to you, because the decision to refund you, when an event is rescheduled to a new date, is entirely up to the Event Organizer, and does not depend on SoldOut Tickets, who acts merely as a ticket agent between you, the Ticket Buyer and the Event Organizer.


In the case of the Celine Dion Concert in Cyprus, the Organizer which is the Company Moonlight Show Productions Ltd, had to go through certain required formalities and approvals, before being able to give to us the “go-ahead” to announce the option of refunds. We know this caused frustration to some of you, and we do apologize for making you wait longer than expected, before receiving an answer from us.


As this is the biggest International Show ever happening in Cyprus, certain aspects involved might take a little longer to be dealt with due to the huge scope of the production involved. But we are all very excited our country is included in such an amazing Worldwide Tour, given that Celine will perform just 8 concerts live in Europe during 2023, Cyprus being one of them!


Following the approval for refunds given by Moonlight Show Productions Ltd, you can view all information about your options HERE and apply for a refund between the 14th to 21st May 2021, should you decide to give up your tickets. Please bear in mind that most of Celine’s 2023 Concerts in Europe are already sold out and a great number of people from all over the world will want to travel to Cyprus to see her. Losing your ticket might mean that eventually there will be no seats left for you to buy if you wish to do so at a later stage.


If you feel you need more feedback from The Organizer you can contact Moonlight Show Productions Ltd directly at [email protected]


Thank you for bearing with us, during this very difficult time for all of us, and we are looking forward to serving you and to welcoming to the 2023 Concert, those of you privileged to own a ticket!


#celinedion #worththewait


All the Best

SoldOut Tickets Team 

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