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September 2018

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Online Purchasing Terms

The Website has been developed and operated by S.S.A. SOLD OUT LTD, to provide users with the opportunity to collect information about events, cultural events, concerts, theatrical performances, sports events, etc., to check the availability of tickets and purchase them.

The Website acts solely as an intermediary for the sale of tickets for various events etc. provided by third party providers and according to the terms and conditions that they, that is to say, the Third Party Providers, form and disclose to the users.

The following terms are intended to help you understand the process of buying tickets from soldout-tickets.com.cy your obligations and your rights towards S.S.A. SOLD OUT LTD.

1. Online ticket purchase from SoldOut Tickets is made through the use of VISA & MASTERCARD credit cards via the secure JCC system and a Service Fee and Transaction Fee per ticket are added. The Service Fee and the Transaction Fee are clearly stated before the completion of each transaction.

2. The check for the correctness of the information on the ticket is the responsibility of the buyer who must inform Soldout Tickets in earlytime before the event for what is not correctly displayed.

3. Each ticket must bear a distinct barcode. If not, the organizer is responsible for communicating with Soldout Tickets to replace it. Tickets without Barcode are not allowed to enter the event.

4. Each ticket must be presented at the entrance of the venue, at the date of the event for which it was purchased.

5. The ticket purchase gives you the right to attend the event only if the conditions of the theater or venue are accepted and respected.

6. The ticket holder has the right only to enter or place the value corresponding to the one on the ticket market.

7. Student, discounted or other special tickets are valid only by showing the necessary supporting documents.

8. Beneficiaries of reduced tickets are, as the organizer / producer determines each time.

9. The ticket is not refunded and is not exchanged and issued subject to the regulations of the venue and the organizer of the event. Full details are available on request.

10. Upon start of the event, seat numbering does not apply and the Venue and/or the producer reserves the right to deny entry. 

11. If the show / event is not performed due to extreme weather or force majeure, there will be an announcement to repeat it in the same place with the same tickets or replacing them accordingly.

12. If the show / event is permanently canceled, SoldOut Tickets undertakes to return the ticket price to the purchaser's credit card within 15 business days.

13. It is strictly forbidden to use the ticket for advertising or commercial purposes without the written permission of the producer.

14. It is forbidden to enter the venue  by the influence of alcohol or other substances.

15. The transfer and possession of glass bottles, beverage cans, weapons, flammable materials, and other sharp and dangerous objects are expressly prohibited.

16. It is forbidden to video record, photographing and audio record a part or the whole of the show / event by any means (such as mobile phone, camera, camcorders, etc.) and for any purpose.

17. Ushers and security staff are in the theater / event area for the purpose of service and safety of the public, as well as the smooth conduct of the show / event. The public has to comply with the instructions of ushers and security staff.

18. By purchasing this ticket, the holder agrees and accepts unreservedly the possibility of his appearance on any video or video recording of part or all of the performance / event on the part of the producer.

19. The ticket owner expressly states that any appearance on the recorder's or video recording by the producer does not affect his personality or any other right and hence has no claim against the producer or the organizing company.

20. Ushers and security staff have the right to remove from viewers 'or spectators' spectators the obstacle to the smooth development of the spectacle and / or the right of the other spectators to watch the show / event.

21. All claims are the sole responsibility of the organizer and to the extent permitted by law.

22. S.S.A Soldout Ltd is an independent company providing ticketing services for producers and event venues and acts exclusively as an intermediary between the producer and buyer of the tickets. The company does not take any responsibility for incidents related to events for which tickets are sold or purchased

23.By buying the ticket the buyer accepts all the above terms.

For any questions, please contact us via email at ticketing@soldoutticketbox.com & info@soldoutticketbox.com


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SoldOut Tickets belongs to S.S.A Soldout Ltd and is an independent Ticketing Service Company for producers, organizers and venues and acts solely as an intermediary between the producer and the purchaser of the ticket.